CQC Regulated • Care Inspectorate Regulated

Live-In Care in the Comfort of Your Own Home

Personalised, fully managed live-in care across England and Scotland, helping your loved one stay safe, comfortable and independent at home.

CQC rated Good at our previous address. Scotland: Care Inspectorate inspection graded Good in the areas assessed.

– Tailored one-on-one live-in care that fits your unique needs and daily routine

– Carefully selected carers to ensure continuity and peace of mind – Regulated care services available throughout England and Scotland

Looking for a Genuine Alternative to Residential Care?Speak to our England or Scotland care team about personalised live-in care at home.
Safehands Live In Care: regulated care services in England and Scotland. Live-In Care in Scotland →
Live-in carer supporting an older man at home

Safehands: Managed Care Across England and Scotland

Established in 2013, Safehands provides fully managed, one-to-one care at home across England and Scotland, including dementia care, respite care and support after hospital discharge. Explore our private live-in care services to learn about assessment, care planning and arranging support.

What Is Live-In Care?

Live-in care means a professional carer lives in your home, providing one-to-one support with personal care, daily routines and companionship. Your care plan sets out the support you need, including any agreed overnight assistance, so you can remain in familiar surroundings.

Care Quality CommissionCQCEngland regulator
Care Inspectorate ScotlandCare InspectorateScotland regulator
Disclosure ScotlandDisclosure ScotlandPVG safeguarding checks
The Willow CentreThe Willow CentreOperational support
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CQC Regulated in England

Our service in England is fully compliant with Care Quality Commission regulations, ensuring that families can rely on clear standards for quality, safety, and accountability.

Care Inspectorate Regulated in Scotland

Our live-in care service in Scotland is fully registered with the Care Inspectorate, ensuring we provide top-notch support to individuals right in the comfort of their own homes.

DBS & PVG & Safer Recruitment

We make sure our recruitment and compliance processes cover all the bases, including the necessary identity verification, right-to-work checks, references, and safeguarding measures tailored to each role and location.

Fully Managed Live-In Care: Support for You and Your Family

Choosing live-in care should not leave your family managing everything alone. Safehands coordinates your care from the initial assessment through to carer matching, ongoing support and reviews.

  • A personalised care plan: we assess your needs, routines and preferences and agree the support to be provided.
  • Carer matching and rotations: we match carers to your needs and coordinate planned changes and handovers.
  • Ongoing care management: our team provides a point of contact for questions and concerns and reviews your care as needs change.
  • Clear cover arrangements: we explain how breaks, leave and unexpected absence will be managed before care starts.
A family’s experience

Hear What Our Families Say About Safehands

“I had been extremely anxious about how Mum would cope with a full-time carer, and I could not have been more at ease than when I saw how well and relaxed she looked back at home.”

Read Maria’s full story →

Hello Shaina,

I wanted to write and thank you sincerely for your help and to let you know how relieved and impressed I was with the level of care given to my Mum by Letty. It was truly heartwarming to see how content and happy Mum was in Letty’s presence. If you know Mum as well as we do, you would completely understand that if she were unhappy, she would not hesitate to tell you the absolute truth! It was clear that they developed a special bond, and I greatly appreciated Letty’s clear and informative discussions with me about Mum’s condition and how best to interact with her now.

I had been extremely anxious about how Mum would cope with a full-time carer, and I could not have been more at ease than when I saw how well and relaxed she looked back at home. I had witnessed how thin, unhappy, and unresponsive Mum had become while she was in the care home and was delighted to see that her appetite had returned and she was eating well again.

I sincerely thank you again for your services, especially for placing Letty with Mum - she has made the distance I am from Mum much easier to bear knowing the high standard of care that Letty provides and how she has encourage and enabled Mum to engage more in conversation again. I did thank Letty personally before my return to Canada, but I would appreciate it if you could pass on our thanks again and acknowledge her hard work and dedication.

Maria PetersFamily testimonial
Care in your own home

Live-In Care and 24-Hour Care at Home Across England & Scotland

Safehands provides personalised support with daily life, helping you stay in your own home, close to familiar routines, memories and your community.

Care Across England & Scotland: Our head office in England and our office in Scotland are here to assist with inquiries about live-in care in the regions we serve. We confirm availability after a thorough assessment and ensure a perfect match with a suitable carer.
Live-in carer providing one-to-one care at home

Why Families Choose Safehands Live-In Care

One-to-one support, familiar surroundings and a care team you can turn to—helping your loved one stay at home with care built around their needs.

One-to-One Care at Home

Enjoy personalised support right in the comfort of your own space, without having to adjust to the routines of a residential environment.

Care Built Around Your Routine

We design our care around your unique routine. Your support plan takes into account your personal preferences, daily habits, mobility, medications, overall wellbeing, and the care needs we've agreed upon together.

Carefully Matched Live-In Carers

We take into account factors like experience, care needs, personality, and lifestyle choices to find the right carers for you.

Support as Needs Change

Care plans can be revisited as situations change, ensuring that the service remains aligned with the individual's needs.

Reassurance for Families

Our care management team is here to be your go-to resource for any questions you might have, as well as for reviewing and making changes to your support.

Regulated Care Services

Safehands offers regulated services across England and Scotland, prioritising safe and person-centered care for everyone.

Carefully Checked and Matched Live-In Carers

Welcoming a carer into your home is a personal decision. We consider their experience, your care needs, personality and everyday preferences when arranging a suitable match.

  • Safer recruitment: identity, right-to-work and reference checks, alongside the appropriate DBS or PVG safeguarding checks for the role and location.
  • Experience suited to your needs: matching considers the support you require, including dementia care, mobility and daily routines.
  • Training and ongoing support: our recruitment and compliance team oversees training and workforce requirements, with care management support throughout the arrangement.

Could Live-In Care Be Right for You?

Live-in care may be worth considering if you or your loved one wants to stay at home but needs more day-to-day support. It can help when:

  • Short visiting-care appointments no longer provide enough support between visits.
  • Companionship and help with everyday routines would make living at home easier.
  • Support is needed after hospital discharge while recovering at home.
  • A family carer needs a respite break.

We assess your needs, home arrangements and any overnight support required to help you decide whether live-in care is suitable.

Live-In Care vs Residential Care Homes

Live-in care provides personalised support in your own home, while residential care involves moving into a care home with shared facilities and staff. The right choice depends on your care needs, preferences, home arrangements and budget.

Compare live-in care and residential care homes →

How Does Live-In Care Work?

Arranging live-in care with Safehands starts with a conversation about your needs, followed by a personal assessment and a carefully matched carer.

1

Tell Us What Support You Need

Have a chat with a care advisor about your health needs, daily habits, personal preferences, where you live, family priorities, and when you’d like to start receiving care.

2

Personal Care Assessment

We carry out an assessment and develop a personalized care plan that outlines the support we've agreed on, takes safety into account, and incorporates routines and personal preferences.

3

Carer Match & Ongoing Support

We find the right live-in carer for you, help get everything set up for their start, and keep checking in to make sure the arrangement works as your needs or situation evolve.

How Much Does Live-In Care Cost?

Live-in care starts from £1,150 per week. Your final price depends on assessed care needs, overnight support and any additional staffing required. We provide a personalised quotation and explain any additional agreed costs before care begins.

What determines your care cost?

  • The level of personal care and day-to-day support required
  • Mobility, medication and night-time support needs
  • Dementia, complex or specialist care requirements
  • Whether care is for one person or a couple

What does your quotation cover?

Your personalised quotation sets out the agreed care package, the support to be provided and the fees. We explain how carer matching, care planning and ongoing management are included in your arrangements.

What may cost extra?

Additional staffing for regular waking-night care, two-carer support or increased care needs can affect the price. We also discuss the carer's accommodation, food arrangements and any additional agreed expenses, so you understand the full cost before care begins.

Request a personalised quote: tell us who needs care, where they live and what support is needed. Our care team will explain the next steps and confirm pricing following assessment.

Call 0203 417 0090 to discuss care costs →

Understanding care funding

Funding arrangements vary according to where you live, your circumstances and any assessment of care and financial needs. Some families fund care privately, while others may qualify for public support or contributions.

Our care team can explain the care-cost information we provide, while funding eligibility should be confirmed with the relevant local authority or health body.

Read our Care Cost & Funding guide →

Leadership & service management

Meet Our Care Management Team

Our management team is dedicated to providing safe, effective, and person-centered live-in care throughout England and Scotland. We take clear responsibility for ensuring high service quality, compliance, and maintaining workforce standards.

Operations Director

Gary Fagan

Gary takes the helm in providing strategic leadership for operational service delivery throughout Safehands in both England and Scotland. He oversees quality assurance, ensures regulatory compliance, champions safeguarding, manages risks, monitors operational performance, and drives continuous service improvement.

Registered Manager (England)

Shaina Watson

Oversees the England regulated service, ensuring safe delivery, effective care planning, quality assurance, and a focus on person-centred outcomes for both clients and their families.

Care Supervisor (Scotland)

Talundia Fombe

Takes charge of the daily operations of the Scotland service, making sure that care is safe, effective, and focused on the individual.

HR & Compliance Manager

Brandy Rusike

Takes charge of recruitment, training, and ensuring workforce compliance, which covers Right to Work, DBS/PVG checks, and all necessary regulatory records..

Finance Director

Mazvita Nyamakura

Takes charge of financial planning, budgeting, and governance, ensuring that sustainable services are delivered effectively throughout England and Scotland..

Check out these frequently asked questions about live-in care to learn more.

For families exploring the option of one-to-one care and 24-hour support at home, here are some useful answers to guide your decision-making.

What is 24-hour live-in care?

Live-in care means a carer lives in your home and provides support according to an agreed care plan. One carer does not work continuously for 24 hours: they need daily breaks and sufficient rest. If you need frequent assistance through the night or continuous day-and-night care, we assess the additional staffing required.

Is Safehands regulated?

Safehands offers regulated care services across England and Scotland. In England, our services are overseen by the Care Quality Commission, while our live-in care service in Scotland is registered with the Care Inspectorate.

Where can Safehands provide live-in care?

We're here to help with live-in care inquiries throughout the regions we cover in England and Scotland. The availability of our services really depends on the individual's needs, the assessment process, their location, and finding the right carer to match.

What can a live-in carer help with?

Support can encompass various aspects such as personal care, medication assistance, meal preparation, mobility help, companionship, household routines, appointment management, and any other tasks specified in the individual care plan.

Can you provide dementia live-in care?

Yes, subject to assessment. We can plan support around familiar routines, communication, personal care, meals, medication, reassurance and safety at home.

How quickly can live-in care be arranged?

The timeline really hinges on a few factors like the assessment, the specific care needs, where you’re located, and the availability of a suitable caregiver. When you reach out to us, we’ll walk you through the realistic next steps and let you know the earliest possible start date.

Can live-in care support a couple?

In certain cases, a live-in care setup can be beneficial for a couple living together at home. We take the time to evaluate the needs of both individuals to ensure that this arrangement is safe and suitable for them.

Does a live-in carer need their own room?

Yes. Your carer needs a private, comfortable room with a bed, space for their belongings and access to bathroom facilities. We discuss accommodation and food arrangements during your assessment.

How are a live-in carer's breaks arranged?

Daily breaks and rest periods are agreed as part of your care arrangements. If you need support during those breaks, we discuss how this will be covered before care starts.

Can you help with overnight care?

We assess your night-time needs alongside your daytime support. Occasional overnight assistance and regular waking-night care require different arrangements. Frequent night-time support may require an additional carer and will be reflected in your care plan and quotation.

What happens when my carer takes leave or is unavailable?

Our care management team coordinates carer rotations and planned cover. We explain the arrangements for holidays, illness and unexpected absence, including how cover and handovers will be managed, when setting up your care.

Talk to a Live-In Care Advisor Today

If you are considering live-in care, dementia care, respite care or support after hospital discharge, speak to Safehands about the care you need and the next steps.

Safehands Live In Care — regulated care services in England and Scotland.

Speak to a Live-In Care Advisor

Tell us about the support you need and our care team will contact you.

England: 020 3417 0090Scotland: 01224 002485

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